Berwyn, Pennsylvania
0 comments

I went in to buy the engagement ring my girlfriend fell in love with on a 'for fun' trip to the jewelry stores in the mall. They claimed it was a 3/4 carat setting and close to a size 4. I kept repeating that the .71 stones looked way too small for the setting when they were table to table and she assured me that the CZ stone was 5.8 mm and the diamonds (more on that later) she had were 5.65 mm and it was a negligible difference. She even went off to 'measure' again. I decided to walk and ask for the ring to be held and they gave me 4 days. I did some online research and spoke with some friends who recommended a local place so I figured I'd give it a shot. There was no way I was calling their bluff on the ring being discontinued and the last in the company (it was 35% off from when we first saw it, the only bonus here) so I decided to go in and buy the setting to take with me and shop around. The first thing the guy I took it to said is "This is not the ring you said you have, you said 3/4 carat 3.8mm, this is a 1 carat setting." I had emailed him so he had a few stones ready to review. He even put his micrometer on it and showed me that it is most definitely 6.5mm. After a lot of debate we decided to just see what a .71 would look like and it was clearly way too small, as I insisted at the store. Also the ring is a 6 which is pretty far from a 4, and since the diamonds around the band are split mounted it's going to be a tough resizing job no matter who resizes it. I don't think I trust BBB enough to mess with it.

Now to those "Beautiful" diamonds they showed me. With infinite amazing connections for 172 years (and several bankruptcies, so really have you been in business that long?!) they simply found 2 diamonds for me to look at. One was actually nice, but EGL certified so not really what it supposedly is anyway, but the other was graded two years ago and the photocopy of the cert looks like every person that has shopped there had touched it. It was rated an SI1 and had a large black spot dead center in the diamond. She says it isn't visible to the naked eye, except that I saw it on every single facet from just about every angle. Another lie... Clearly a "this is your best alternative buy that one." In comparison to the GIA SI1 that the other place had this should clearly have been rated an I and it was the exact same price as the one with only slight a slight feather in the corner!! She was very very pushy and every time I asked to change one single parameter she would find something way out of budget and usually changed more than one parameter, and would only find one. The best relationships with the most distributors and she only had a total of 4 to discuss with me.

This was a terrible experience and has dirtied the entire BBB name for me. I realize this is sales and they want to make the sale but they managed to take a cash-in-hand buyer and turn him off to the entire company in one day. I ended up spending more elsewhere but got exponentially more for my money.

This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Bailey Banks And Biddle and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Bailey Banks And Biddle.

Check out the best and the worst companies in Luxury / Jewelry category for more informed decision or compare Bailey Banks And Biddle to other companies on our site.

Had an Experience with Bailey Banks And Biddle?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Florence Scovel - A N and Associates FlorenceScovel Florence Scovel "I purchased a High-Pressure Power Washer after seeing it advertised on Facebook on 12th April 2017.I waited the recommended 4 weeks delivery time and having not received my item contacted..." Read more Agape Diamonds - My jeweler Thought is was a real diamond! So happy!!! Agape Diamonds "Could not be any happier with my purchase from Agape Diamonds!I purchased the ring I took the ring to my local for cleaning a few months later..." Read more Origami Owl Copies other peoples designs Origami Owl "Proof Origami Owl's copyrights are fraudulent. If they truly had original artwork no one ever made it would be a miracle The baseball softball can be found all over the..." Read more Bag Borrow Or Steal - SCAM! Over priced Bag Borrow Or Steal "I purchased a Gucci bag through bag barrow or steal. the price was about $2000 listed at around $850 which as 30% discount. When I received the bag I..." Read more Guardsman - Do not purchase protection plan Guardsman "Two years ago I purchased Guardsman 5 year Protection Plan through Ashley Furniture for my furniture. Just recently my 3 year old son scribbled with a ink pen on the..." Read more Ray Padula - Terrible Product and  Customer Support Ray Padula "I have bought the sprinkler system a couple of years ago but used for the first time late last year. Now the nozzles are pointing downward and do not come..." Read more Unlimited Life time Access to Actualtests.com Members Area 1800+ Exams Actualtests "In 2002 I bought the Unlimited Life time Access to Actualtests.com Members Area 1800+ Exams for $99.00. It worked fine until a couple of months ago. I emailed support; I..." Read more Procter And Gamble - Car Vent Freshner damaged my Vehicle Procter And Gamble "I just purchased this vehicle on Saturday. Today (Thursday) I put a Febreeze car vent freshener on my front vent at 10:00 am. I got back in my car at..." Read more